Unified Inbox

Every guest conversation, one screen

WhatsApp, email, and website chat land in one inbox with tickets, SLAs, and AI on every thread. Portal inquiries from Bayut and Property Finder arrive already ticketed.

Rentibly Inbox
💬 InboxSAKRKT🔔14
All 32 Unassigned 5 Unread 8 Mine 3 Mentioned Closed
All WhatsApp Email Website
SC
Sarah Chen 2m ago
Is early check-in possible?
Pending clientRTT-059482KRKaren
JM
James Müller 14m ago
Re: invoice for stay #4821
Pending agentSLA 12mSASara
AK
Aisha Khan 1h ago
Monthly rates for Marina?
NewRTT-05951Unassigned
LO
Liam O'Connor 3h ago
Can we extend by 2 nights?
On holdRTT-05910KTKrish
SCSarah Chen+971 •• ••• •139 · RTT-05948 Pending clientLowKRKaren R.
Today
Sarah ChenHi! Is early check-in possible for our reservation? 😊09:52
Let me check the calendar — 1 PM should work. I'll confirm shortly.10:07 ✓✓
Sarah ChenThat would be perfect, thank you!10:22
AI draft · your toneConfirmed — you're all set for 1 PM. Your door code arrives at 12:30.
Reply to Sarah…
One queue, run properly

Tickets and SLAs, not chaos

Every conversation is a ticket with a reference, a status, and an owner. Response-time SLAs count down in the list, and breaches are impossible to miss.

  • WhatsApp Business with multiple numbers, template messages, and media
  • Two-way threaded email that keeps its history, whatever mailbox you use
  • Website live chat from your direct-booking site, in the same queue
  • Statuses that mean something — New, Open, Pending Agent, Pending Client, On Hold
  • SLA timers & breach flags, filters for Unassigned / Unread / Mine / Mentioned
  • Linked entities — the guest, booking, and property attached to every thread
inbox · thread RTT-05902
Hi! What time can we check in tomorrow?
Check-in is from 3pm — I’ll send your door code at 2:30.
WhatsApp RTB-2452 linked SLA: on time
AI on every thread

Replies drafted, next steps proposed

Rentibly AI reads incoming messages and proposes the next move as a card — a maintenance job, a date change with fees computed, a policy-correct cancellation. You accept, edit, or dismiss. It never sends anything itself.

  • AI-drafted replies in the guest’s language — Arabic included, no stiff translations
  • Proposal cards for operations, incidents, date changes, quotes, upsells
  • Escalation coaching when a thread’s tone is heating up
  • Reusable templates and thread summarization for fast handovers
See Rentibly AI →
inbox · AI proposal
Can we extend by 2 nights?
AI proposal · date change
Availability
✓ Free
Checked
2 extra nights
AED 840
Review

OTA messaging joins the same inbox

As Airbnb, Booking.com, and Vrbo connectivity lands, guest threads from those channels flow into this exact queue — same tickets, same SLAs, same AI. One inbox, permanently.

Be among the first

Rentibly is rolling out to new operators in waves. Join the waitlist for early access, founder pricing, and a personal onboarding call.

No spam. We'll only email you about onboarding.

You're on the list — we'll be in touch within 48 hours.