Your owner portal, on the web and on your phone — Rentibly How-to
How-to: Owners · Part 7 of 7 · 2:57 · 7 chapters · Watch on YouTube
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Hi, and welcome to your owner portal. Let's take a quick tour — on the web, and on your phone. Here's what we'll cover — the chapter times are right here, and in your player. Let's get started.
Open the link your property manager sent you. There's no password to remember: just enter your email, and you'll get a six-digit code. Type it in, and you're in — with your own homes, and nobody else's.
This is your overview. Here's what your homes have earned over the last twelve months, and how full they've been. Switch to On the books, and you'll see the confirmed bookings still to come — not a forecast. Statements is where your monthly statement lands, as soon as it's released. Open one, and there's every booking, every cost, and what you're paid — with a PDF you can download. Payouts lists every transfer to you, with its reference and the statement it paid. And your balance is right here.
Bookings shows every stay at your homes — who's staying, from which channel, and for how long. And the calendar lays it all out, month by month, with your own stays too. Expenses breaks down every cost, by category and by month. And Documents keeps the files your property manager shares with you — like your management agreement.
Everything you've just seen works on your phone, too. The menu has every page — and the bell keeps all your updates in one place. See this card? It shows you how to install the portal as an app. On an iPhone, tap Share in Safari, then Add to Home Screen — and Add. And there it is, on your home screen, like any other app. One tap, and it opens full screen — no browser around it. On Android, it's even quicker. Open Chrome's menu, tap Install app, then Install — and it opens as an app, straight away.
Now, turn on notifications. Tap Enable, then Allow. On an iPhone, this only appears once the portal is on your home screen — that's why we installed it first. In your profile, you choose what you hear about: new bookings, cancellations, your own stays, statements, payouts, and messages from the team. Each one has its own switch. And this is what an alert looks like. Your statement is ready — tap it, and you're straight in. Got a question? Tap Chat, and your message goes straight to your property manager's team.
Thanks for watching! And if anything's unclear, just message your property manager from Chat — they're there to help.
Your owner portal, on the web and on your phone: sign in with a code, see what your homes have earned, open your statements and payouts, install the portal as an app on your iPhone or Android phone, and turn on notifications for new bookings, statements and payouts. Questions? Message your property manager from Chat, right inside your portal.
More in Owners
2:27How-to · Part 1
Owner defaults
The rules behind every owner statement: when revenue counts, cash or accrual, channel-collected money, commission and fees, and payouts. Shown live on a real Rentibly workspace.
2:17How-to · Part 2
Owner expenses and categories
Set up the expense categories your team logs costs against, record an owner-paid expense with its receipt, and keep regular costs on a schedule. Shown live on a real Rentibly workspace.
2:39How-to · Part 3
Designing the owner statement
Design how owner statements look with Statement Views: layout, columns, the gross-to-net summary, the expenses section and the PDF — with a live preview. Shown live on a real Rentibly workspace.
2:24How-to · Part 4
Importing historical statements
Moving from another system? Record the statements your owners already received, so their balance and portal carry on where you left off. Shown live on a real Rentibly workspace.
2:08How-to · Part 5
Winning new owners
Track owner leads from first contact to signed: the Owner Inquiries pipeline, adding a lead, moving it through each stage, and recording why deals are lost. Shown live on a real Rentibly workspace.
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