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Rentibly How-to

Bookings & Guests

A direct booking start to finish, then payments, changes, cancellations and refunds.

6 films · 17 minutes · The playlist on YouTube

  1. 5:34

    Part 1

    A direct booking, start to finish

    Take a direct enquiry all the way: the inquiry, a quote with fees and a payment schedule, the guest signing and accepting, and the confirmed booking. Shown live on a real Rentibly workspace.

  2. 2:29

    Part 2

    Payments and deposits

    Record a guest's bank transfer against their payment schedule, add a refundable security deposit, see how it's returned, and find every payment in Finance. Shown live on a real Rentibly workspace.

  3. 2:44

    Part 3

    Changing a booking

    Change a confirmed booking the right way: the guest count, new dates and how re-pricing works, moving to another home, and adding a charge mid-stay. Shown live on a real Rentibly workspace.

  4. 2:10

    Part 4

    Cancellations, refunds and credits

    Cancel a paid booking under its policy: the refund Rentibly calculates, the five ways to settle, guest credit, and where the refund shows up. Shown live on a real Rentibly workspace.

  5. 2:32

    Part 5

    Arrival day

    Run an arrival day: the Today dashboard, checks before a guest arrives, recording a door code, adding an early check-in fee, and checking the guest in. Shown live on a real Rentibly workspace.

  6. 1:50

    Part 6

    The guest portal

    What your guests see on their phone: every stay in one place, the house guide, extras to add, and messages to your team. Shown live on a real Rentibly workspace.

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